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How will we use the information about you?
We collect information about you such as your name, email address, current address, property address, property price, telephone numbers, estate agents details, mortgage lenders details including mortgage account number(s), sellers name, sellers solicitors details in order to process your instruction, manage your account and to email you about changes and additions to the existing services we provide, any new services and general marketing about our products and services
Any feedback received is for the purpose of improving our site and enhancing the service delivered. We do not trade, sell or rent any personal information sent to us to others.
We endeavour to use the highest level of security available to us in order to protect your personal information.
We would like to send you information about products and services of ours which may be of interest to you. You have a right at any time to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purpose, please click here or email us at firstname.lastname@example.org
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email at email@example.com or write to us at the following address: The Junction Station Road, Watford Hertfordshire, WD17 1ET.
We may make a charge of £10 for this service.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
European Commission Online Dispute Resolution
If you have any dispute regarding any service you bought from us online, we encourage you to raise the issue with the person acting for you as soon as possible, because our priority is to put the problem right if we can. Alternatively, contact our Client Services Team using our email address: firstname.lastname@example.org
If we are unable to resolve your concerns, we will explain your right to access independent dispute resolution services.
The EU ODR platform may be accessed by following this link: https://webgate.ec.europa.eu/odr/main